BFT-AVN Field Service Technician

DE-Unknown
Job ID
2017-49272
# of Openings Remaining
1
Category
Other
Residency Status
U.S. Citizenship Required
Clearance
Secret
Employee Type
Regular
Time Type
Full Time

Overview

Vencore is a proven provider of information solutions, engineering and analytics for the U.S. Government. With more than 40 years of experience working in the defense, civilian and intelligence communities, Vencore designs, develops and delivers high impact, mission-critical services and solutions to overcome its customers most complex problems.

Headquartered in Chantilly, Virginia, Vencore employs 3,800 engineers, analysts, IT specialists and other professionals who strive to be the best at everything they do.

Vencore is an AA/EEO Employer - Minorities/Women/Veterans/Disabled

Responsibilities

  1. Provide Functional and Technical Support to the diverse community of Blue Force Tracking - Aviation modules to include: Log Book, Quality Control Office, Production Control Office, and Flight Operations.
  2. Assist in the instruction and daily maintenance of all aircraft and log book records with customers to assure accuracy.
  3. Provide Onsite Briefings for all unit personnel
  4. Provide Over-the-Shoulder Training for all Blue Force Tracking – Aviation software users
  5. Perform Technical Troubleshooting
  6. Resolve Procedural Issues
  7. Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues.
  8. Capture and File Electronic Trouble Reports and Software Change Requests
  9. Assist in Implementing New Aircraft into the system
  10. Assist with Aircraft Transfers
  11. Report Data Quality Issues to Unit Personnel
  12. Support Remote Deployments
  13. Short duration travel to CONUS and OCONUS locations
  14. Coordinate Hardware Replacements and Repairs
  15. Assist in Fielding New Hardware
  16. Assist in Fielding New Software Versions
  17. Maintain an advanced level of technical knowledge and skills required to execute all field service Technician tasks assigned
  18. Perform other duties as required     

 

 

 

Qualifications

Requires High School level and 6 plus years of experience.

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